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HELP CENTER

My Apple TV doesn't allow me to select games when in full-screen mode. What can I do?

Mike Litherland -

ATTENTION Apple TV users! Apple’s new tvOS 14 update has impacted the NFL SUNDAY TICKET app’s full-screen mode navigation. As a result, the ability to change from one game to another using swipe up action is disabled in full-screen mode. Apple is working to resolve the issue. Until an update is deployed by Apple make sure you have the most recent version of the NFL SUNDAY TICKET app.

Additional recommendations:

Game Chips - Access "game chips" to play individual games:
  • Press Menu on the Apple remote to return to the main screen in order to access other games.

Game Mix - Build a customizable "game mix" and stream up to 4 live games simultaneously:

  • Press Menu on the Apple remote to return to the main screen in order to access other games.
  • Select a "game chip" (brings up full-screen view) and while the tray is still displayed, navigate to another game you want to include in your Game Mix - then double-click the selected game to enable Game Mix view.

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