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I received a message that says my subscription does not include this channel or my account did not load correctly. What does this mean?

Ryan Rayhill -

If you have an NFL SUNDAY TICKET TO GO subscription, you do not have access to RED ZONE CHANNEL® and DIRECTV FANTASY ZONE. These are included with NFL SUNDAY TICKET MAX subscription.

If you have subscribed to previous NFLSUNDAYTICKET.TV seasons, we've made some updates to your NFL SUNDAY TICKET app that require you to sign out and sign back in. This will ensure you have access to all of your NFL SUNDAY TICKET app features.

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