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HELP CENTER

Compatible devices and browsers with the NFL SUNDAY TICKET app & NFLSUNDAYTICKET.TV

Mike Litherland -

ATTENTION Apple TV users! Apple’s new tvOS 14 update has impacted the NFL SUNDAY TICKET app’s full-screen mode navigation. As a result, the ability to change from one game to another using swipe up action is disabled in full-screen mode. Apple is working to resolve the issue. Until an update is deployed by Apple, here are some recommendations:
Game Chips - Access "game chips" to play individual games:
  • Press Menu on the Apple remote to return to the main screen in order to access other games.

Game Mix - Build a customizable game mix and stream up to 4 live games simultaneously:

  • Press Menu on the Apple remote to return to the main screen in order to access other games.
  • Select a "game chip" (brings up full-screen view) and while the tray is still displayed, navigate to another game you want to include in your Game Mix - then double-click the selected game to enable Game Mix view.
The following devices are compatible with the NFL SUNDAY TICKET app. However, you may be able to download and use the app on a device that is not included in this list. Additional devices may be added before the start of the 2020 regular season. Compatible devices subject to change.

CONNECTED DEVICES

  • XBOX One
  • Apple TV (tvOS 4th generation and above, OS 12.x and above)
  • Google Chromecast
  • PlayStation® 4
  • PlayStation 5 coming soon
  • Amazon Fire TV
  • Amazon Fire TV Stick
  • Amazon Fire TV Stick 4K
  • Amazon Fire TV Cube
  • Roku 1 (2nd generation and above)
  • Roku 2, 3, 4
  • Roku Streaming Stick
  • Roku TV
  • Samsung Smart TV (Updated Tizen OS, 2016+)
  • Android TV (OS 8.0 and above)
    • AT&T TV device
    • NVIDA SHIELD
  • Apple Watch Series 3 and above (no live games)

SMARTPHONES

OPERATING SYSTEMS (OS):

  • Apple iOS 11.x and above
  • Android OS 5.0 and above

APPLE:

  • iPhone 5S and above
  • iPod Touch (7th generation)

ANDROID:

  • Google Pixel 2 and above
  • HTC One (M8) + HTC10 and above
  • LG G5 and above
  • LG V10 and above
  • OnePlus 7 and above
  • Samsung Galaxy S6 and above
  • Samsung Galaxy Note 5 and above
  • Sony Experia X Performance, XA, XZ and above

TABLETS

OPERATING SYSTEMS (OS):

  • Apple iOS 11.x and above
  • Android OS 5.0 and above
  • Windows 10 and above
  • Kindle OS 4.2 and above

APPLE TABLETS:

  • iPad Air (1st generation and above)
  • iPad Mini (2nd generation and above)
  • iPad (5th generation and above)
  • iPad Pro

ANDROID TABLETS:

  • Google Nexus 7 and above
  • Samsung Galaxy Note
  • Samsung Galaxy Tab 3 and above

WINDOWS TABLETS:

  • Surface 3
  • Surface Pro 2 and above

KINDLE:

  • Kindle Fire HD (5th generation and above)
  • Kindle Fire HDX (5th generation and above)

PC/MAC

OPERATING SYSTEMS (OS):

  • Mac OSX 10.13.x - 10.15.x
  • Windows 10

BROWSERS – MAC OSX:

  • Safari latest version

BROWSERS – WINDOWS:

  • Chrome latest version
  • Firefox latest version
  • IE for Windows 10: Edge / IE11
Note: HTML5 supported.
 

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