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Streaming Help

How do I cancel or change my package and turn auto-renewal on or off?

Mike Litherland -

Your NFL SUNDAY TICKET package auto-renews for the new NFL season between the months of July and August. You can opt-out of the auto-renewal process but you will lose current pricing including any discounts, when subscribing for next season.

Need help with turning on/off your Auto-Renewal?

  1. Sign in to your directv.com account.
  2. Select Account Overview, then My Bills & Transactions.
  3. Under the Service Status section, you can turn on or off the auto-renew option.
  4. Select Yes, Turn on Auto Renewal. If renewal is turned off, select Turn On Auto Renewal.
  5. Select OK to confirm and return to the account management screen.

Note: If you choose to cancel service, you must do so by Saturday, September 11, 2021 before the start of the new season. You will receive a full refund if you cancel before that date. 

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